Monday, April 09, 2012

Work Environment


 
Have you ever walked into a workplace (private or governmental) and told yourself that you are glad you don't work there? The environment is dingy and just not very pleasing for a number of different reasons.

In the area that I live, we once had such a place; it was called the Department of Motor Vehicles Licensing office. To label the office miserable does not begin to describe the office conditions, not to mention the large numbers of county citizens using this location. The customer service being provided by the employees working there were certainly a reflection of their work environment. Many of the office people would try but one could see how truly difficult it was.

Then one day I had a need to visit the new DMV location. It was a trip I had performed a few times before with my boys. This visit would be another one to help my son get his drivers learner permit. I was bracing from the pain and misery of standing in long, uncoordinated lines and just a rotten day.

To my surprise, the new location was a huge transformation, not only in atmosphere but in the spirit of the employees. Things ran much smoother, much quicker and with much less tension. Efficiency is most times joked upon when it comes to governmental services. But do not forget government employees are people are just like you and me. Think about how well might perform if you had a poor work environment.

A pleasant and well designed work location will be reflected in your employees. This means more efficiency through out the workplace.

  • Efficiency gains translate into a more stable work force.
  • Efficiency gains translate into a more satisfied customer.
  • Efficiency gains translate into dollars.

Think about where you work and what that work environment is like. Are you regulated about having a plant on your desk or have such poor lighting that you couldn't keep a plant alive?

If the environment is tiring and displeasing, a change needs to occur. As an employer you need to recognize it. As an employee you need to make sure your employer knows it. It boils down to an environment where the customer, employee and business owner all benefit.

A report from the Whole Building Design Guide (WBDG) Productive Committee discusses the costs of a great work environment and what the potential payback is. You can read the article at http://www.wbdg.org/design/productive.php.

There are five principles of productive building designs that I'm quoting from this article;

  • Promote Health and Well-Being
Indoor environments strongly affect human health. A productive workplace should be designed to support and enhance the health and well-being of its occupants.

  • Provide Comfortable Environments
A workplace designed and operated to provide the highest achievable levels of visual, acoustic, and thermal comforts for its occupants is the underpinning of worker productivity.

  • Design for the Changing Nature of Work
Providing spaces with flexibility and technology to promote new ways of working is a cornerstone of change and innovation.

  • Integrate Technological Tools
Effectively integrating technological tools and distribution networks required in today's office environments to enable workers to perform their duties starts first and foremost with properly designed pathways and spaces.

  • Assure Reliable Systems and Spaces
Reliability is one of the greatest concerns for building occupants—it directly affects their safety, health, and comfort. Workers must be able to rely on building systems, equipment, and tools that function consistently and are properly maintained.

So take some steps - make some changes - shake up the atmosphere and see what happens. Because sitting still and doing nothing will leave you behind everyone else that are moving on and getting ahead. Change the work environment from one of working in the sludge pits to one that creates a great environment.  Unless of course you actually do work in a sludge pit, which means a different article for discussion.

Stay inspired my friends.

No comments: